Service Design Process (5op)
Opinnon tunnus
Opintojakson perustiedot
- Laajuus
- 5 op
Tavoitteet
The student is able to:
- describe how value is created for the customers through service
- describe the service design process
- recognize and apply service design tools and methods in practice
Lisätiedot
The learning outcomes of the study unit/project are evaluated based on the requirement level 2 of Laurea's common evaluation criteria.