Diverse and Multicultural Customer Relationships (10cr)
Study unit code
General information
- Credits
- 10 cr
Objective
- know the legal aspects of human growth and development
- take into account the significance of culture in customer work
- know the principles of anti-oppressive social work
- understand the diversity of the social services clientele
- specify the emotions caused by various customer groups, and the underlying personal beliefs and values
- know the most common mental health problems and the dynamics of dependence