Facilitation Skills for Service Development (5op)
Opinnon tunnus
Opintojakson perustiedot
- Laajuus
- 5 op
Tavoitteet
The student is able to
- explain the principles of facilitation and what is facilitation in different contexts
- identify the role of a facilitator
- classify facilitation competences and tools, and to master their business applications
- develop workshops to be more interactive and productive
- develop a basic facilitated workshop process with relevant tools and guidelines