Basics of Service Design and Future Thinking (5cr)
Study unit code: ML00BW66
General information
- Credits
- 5 cr
Objective
The student is able to:
- define and explain the concept of future thinking
- describe the importance of collecting and utilising future information in developing a service enterprise
- describe the phases of the service design process
- name and explain co-creation methods
Further information
Opinnon tavoitteena olevan osaamisen arvioinnissa käytetään Laurean yhteisten arviointikriteereiden vaativuustasoa 1.