Constructive communication with Multicultural Clients (5op)
Toteutuksen tunnus: V1643-3001
Toteutuksen perustiedot
- Ilmoittautumisaika
- 26.11.2018 - 06.01.2019
- Ilmoittautuminen toteutukselle on päättynyt.
- Ajoitus
- 07.01.2019 - 02.04.2019
- Toteutus on päättynyt.
- Opintopistemäärä
- 5 op
- Lähiosuus
- 3 op
- Virtuaaliosuus
- 2 op
- Toteutustapa
- Monimuoto-opetus
- Yksikkö
- Laurea-ammattikorkeakoulu
- Toimipiste
- Laurea Tikkurila
- Opetuskielet
- englanti
- Paikat
- 0 - 30
- Koulutus
- Laurea täydentävä osaaminen, amk-tutkinto (TOS2), Terveys- ja hyvinvointialat
Tavoitteet
The student is able to
- use empathetic interaction to empower multicultural clients
- engage empathetically with self and others
- approach clients on a needs and values basis
- engage in challenging communication situations
Toteutustapa
Constructive Communication (CC) or Nonviolent Communication (NVC) is a process that focuses on self-empathy, empathy and authentic self-expression. CC theory supposes all behaviour stems from attempts to meet universal human needs. By identifying the needs and the feelings that surround these needs, mutual understanding and effective strategies for various life events can be achieved.The aim of this module is to develop the understanding of self-empathy and empathy to provide the tools for empowering clients.The module progresses from the basics of CC to deeper practices through self-reflection, role-play, dialogue and various constructive communication
exercises.
The student is able to
- use empathetic interaction to empower multicultural clients
- engage empathetically with self and others
- approach clients on a needs and values basis
- engage in challenging communication situations
The course is implemented through contact lessons, reading material and self-reflection in a learning diary
Aika ja paikka
4.01 8.30-11.45 B202
31.01 12.30-15.45 B403
04.02 12.30-15.45 B302
12.02 12.30-15.45 B403
18.02 12.30-15.45 B202
25.02 12.30-15.45 B403
05.03 08.30-11.45 B505
26.03 08.30-11.45 B407
01.04 12.30-15.45 B505
Oppimateriaali ja suositeltava kirjallisuus
All materials provided in Optima
Marshall Rosenberg: Nonviolent communication: a language of life
https://laurea.finna.fi/Record/laurus.88460
(in Finnish) Rakentava ja myötäelävä vuorovaikutus: Nonviolent communication (NVC):
https://laurea.finna.fi/Record/laurus.87135
Opiskelijan ajankäyttö ja kuormitus
Contact lessons: 36 hours
Reading course book: 60 hours
Reflection: 22 hours (Learning Diary)
Studying supplementary material: 17 hours
Lisätietoja opiskelijoille
Compulsory attendence: 75%
Arviointiasteikko
Hyväksytty/Hylätty
Lisätiedot
Compulsory attendence: 75%