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Competence in Customer Relationships and Projects (10cr)

Code: R0212-3015

General information


Enrollment
18.05.2020 - 24.05.2020
Registration for the implementation has ended.
Timing
27.08.2020 - 31.12.2020
Implementation has ended.
Number of ECTS credits allocated
10 cr
Local portion
10 cr
Mode of delivery
Contact learning
Campus
Laurea Leppävaara
Teaching languages
Finnish
Seats
20 - 50
Degree programmes
Liiketalouden koulutus (HLA2), Laurea Leppävaara (Finnish)
Teachers
Kirsi Maste
Anne Martola
Laura Salmi
Teacher in charge
Anne Martola
Course
R0212

Further information

Mikäli opinto on jäänyt suorittamatta, sen voi korvata uuden opetussuunnitelman opintojaksolla HL00BQ78 Markkinoinnin pe-rusteet.

Objective

The student is able to
- evaluate prerequisites for customer-oriented operation, and different customer needs and solutions
- act in a customer-oriented manner in sales situations
- show initiative in projects and as a member of a project group in a responsible and goal-oriented way complying with information security regulations and taking advantage of the tools available
- communicate orally and in writing using field-specific concepts

Evaluation scale

Approved/Failed

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