Professional Communication Skills (5cr)
Code: R0234-3007
General information
- Enrollment
- 18.05.2020 - 24.05.2020
- Registration for the implementation has ended.
- Timing
- 01.08.2020 - 31.12.2020
- Implementation has ended.
- Number of ECTS credits allocated
- 5 cr
- Local portion
- 5 cr
- Mode of delivery
- Contact learning
- Campus
- Laurea Leppävaara
- Teaching languages
- English
- Degree programmes
- Degree Programme in Hospitality Management and Service Design (PHA2), Laurea Leppävaara
Teachin methods
The study unit will contain work on the following themes:
- Intercultural communication and communication styles
- Communication strategies in spoken and written communication
- Building rapport in interpersonal communication
- Communicating effectively and persuasively in presentations, meetings and negotiations
- The use of style and register in spoken and written texts
- Orientation in academic and professional writing
- Review of common business terms
Location and time
Leppävaara campus, weekly contact sessions
Materials
Learning materials in Optima/Canvas.
Completion alternatives
By agreement with the lecturer.
International connections
Development of intercultural competences is integrated into the study unit.
Student workload
5 credits = 135 hours of student work
Approximately 30 hours in class and 105 of independent study
Objective
The student is able to
- communicate as a professional in field-specific tasks and intercultural contexts
- produce effective spoken and written texts using an appropriate style and register
- demonstrate knowledge of essential terminology needed in working life
- apply principles of interpersonal and organizational communication
Evaluation scale
H-5