Business Approach and Leadership Skills (10op)
Toteutuksen tunnus: PH00CA40-3002
Toteutuksen perustiedot
- Ilmoittautumisaika
- 20.05.2024 - 02.06.2024
- Ilmoittautuminen toteutukselle on päättynyt.
- Ajoitus
- 05.09.2024 - 31.12.2024
- Toteutus on päättynyt.
- Opintopistemäärä
- 10 op
- Lähiosuus
- 10 op
- Toteutustapa
- Lähiopetus
- Toimipiste
- Laurea Leppävaara
- Opetuskielet
- englanti
- Paikat
- 20 - 40
- Koulutus
- Degree Programme in Hospitality Management and Service Design (PHA2), Laurea Leppävaara
- Opettajat
- Kati Pohjanmaa
- Sini Setälä
- Vastuuopettaja
- Sini Setälä
- Ryhmät
-
PHA224KNDegree Programme in Hospitality Management and Service Design, daytime studies, K24, Leppävaara
- Opintojakso
- PH00CA40
Opetusmenetelmät
Contact classes, team work, individual work.
Aika ja paikka
Presence is compulsory during the first class, and when there are guest lecturers and student presentations.
Oppimateriaalit
Barden, Phil. (2013). Decoded. The Science Behind Why We Buy. Wiley.
Blythe, Jim. (2013). Consumer Behaviour. Sage.
Finch, Brian. 2013. How to write a business plan. Kogan Page.
Kahle, Lynn R. & Valette-Florence, Pierre. (2012). Marketplace Lifestyles in an Age of Social Media. Theory and Methods. Routledge.
Kahnemann, Daniel. Thinking Fast and Slow. (2011). Penguin Books.
Kotler, Philip & Armstrong, Gary. (2012). Principles of Marketing. Pearson.
Lynch, Richard 2006: Corporate strategy. Prentice Hall, Harlow.
MacRae, Ian & Furnham, Adrian. 2017. Motivation and Performance. A guide to motivating a diverse workforce. Kogan Page Limited.
Maylett, Tracy EdD & Wride, Matthew JD. 2017. The Employee Experience. How to Attract Talent, Retain Top Performers, and Drive Results. Wiley.
Osterwalder, A. & Pigneur, Y. (2009). Business Model Generation. Amsterdam. Self Published.
Robbins, Stephen P. & Judge, Timothy A. (2016). Essentials of Organizational Behavior. Pearson.
Robbins, Stephen P., Judge, Timothy A. & Campbell, Timothy T. (2010). Organizational Behaviour. Pearson.
Solomon, Michael R. (2011). Consumer Behavior. Buying, Having, and Being. Pearson.
Soman, Dilip and N-Marandi, Sara. (2010). Managing Customer Value. One Stage at a Time. World Scientific.
Thaler, Richard H. (2015). Misbehaving. The Making of Behavioral Economics. W.W. Norton & Company Inc.
Thaler, Richard H. & Sustein, Cass R. (2008). Nudge. Improving Decisions, about Health, Wealth, and Happiness. Yale University Press.
Walden, Steven. (2017). Customer Experience Management Rebooted - Are you an experience brand or an efficiency brand? Palgrave Macmillan.
Tenttien ajankohdat ja uusintamahdollisuudet
Presence is compulsory during the first class, and when there are guest lecturers and student presentations.
The exact schedule will be in canvas and discussed during the first class.
Sisällön jaksotus
Learning outcomes of the course
The student is able to
- lead one's own work in teams both in projects and in a business environment
- implement business understanding into research and analysis tasks both digitally and in authentic situations
- communicate professionally in teamwork and employs intercultural skills into practice
Tavoitteet
The student is able to
- lead one's own work in teams both in projects and in a business environment
- implement business understanding into research and analysis tasks both digitally and in authentic situations
- communicate professionally in teamwork and employs intercultural skills into practice
Arviointiasteikko
H-5