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Matkailu- ja palveluliiketoiminnan koulutus, päivätoteutus, S17, Leppävaara: MKA217SN

Curriculum code: MKA217SN

Degree title
Restonomi (AMK), Bachelor of Hospitality Management
Credits
210 ects
Duration
3.5 years (210 cr)
Start semester
Autumn 2017
Teaching language
Finnish

Description

See the description attached.

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Code Name Credits (cr) 2017-2018 2018-2019 2019-2020 2020-2021 Autumn 2017 Spring 2018 Autumn 2018 Spring 2019 Autumn 2019 Spring 2020 Autumn 2020 1. / 2017 2. / 2018 1. / 2018 2. / 2019 1. / 2019 2. / 2020 1. / 2020
A906MKA217SN-1000
FLEXIBLE CUSTOMER SERVICE

(Choose all )

35
R0172 As a Bachelor of Hospitality Management Now and in the Future 5 timed timed timed
A9467 Quality in Food Services 10 timed timed timed
01147 Legislation on Regulating Liquor Licences 0
01148 Certificate in Food Hygiene 0
00203 Initial Test in Swedish Skills 0
A9132 Service-oriented Swedish 5 timed timed timed
00634 Oral Skills in Swedish 0
00635 Written Skills in Swedish 0
R0049 Finnish Language and Communication 5 timed timed timed
00636 Written Skills in Finnish 0
00637 Oral Skills in Finnish 0
A9468 Intercultural approach to Design Thinking 10 timed timed timed
00202 Initial Test in English Skills 0
A823MKA217SN-1000
CUSTOMER-ORIENTED SERVICE BUSINESS DEVELOPER

(Choose all )

30
A9125 Customer-Oriented Services 5 timed timed timed
A9126 Customer Relationship Management 5 timed timed timed
A9127 Cost Accounting and Pricing in a Service Company 5 timed timed timed
A9128 Service Business and Marketing 10 timed timed timed
A9129 Operating Environment in a Service Company 5 timed timed timed
A828MKA217SN-1000
SERVICE INNOVATION DEVELOPER

(Choose all )

30
A9141 Business Game 5 timed timed timed
A9142 Corporate Social Responsibility 5 timed timed timed
A9145 Service Innovations 10 timed timed timed
A9146 Developing Service Systems 10 timed timed timed
R002MKA217SN-1000
EXPERT IN A WORK COMMUNITY

(Choose all )

30
R0003 Placement 1 15 timed timed timed
R0004 Placement 2 15 timed timed timed
R001MKA217SN-1000
EXPERT IN DEVELOPMENT AND WORKPLACE INNOVATION

(Choose all )

30
R0180 Career Planning: Tools for Professional Development 2 timed timed timed
R0181 Career Planning: Work Search and Work in the Future 2 timed timed timed
R0182 Career Planning: Working Life Competences 1 timed timed timed
R0183 Project Management and Communication 5 timed timed timed
R0184 Research and Development Methods 5 timed timed timed
R0045 Thesis 15 timed timed timed
R020MKA217SN-1000
OTHER COMPLEMENTARY COMPETENCES

(Choose all )

0
Total 210 82 57 16 0 52 30 42 15 16 0 0 52 30 42 15 16 0 0

Code Name Credits (cr)
A906MKA217SN-1000
FLEXIBLE CUSTOMER SERVICE

(Choose all )

35
R0172 As a Bachelor of Hospitality Management Now and in the Future 5
A9467 Quality in Food Services 10
01147 Legislation on Regulating Liquor Licences 0
01148 Certificate in Food Hygiene 0
00203 Initial Test in Swedish Skills 0
A9132 Service-oriented Swedish 5
00634 Oral Skills in Swedish 0
00635 Written Skills in Swedish 0
R0049 Finnish Language and Communication 5
00636 Written Skills in Finnish 0
00637 Oral Skills in Finnish 0
A9468 Intercultural approach to Design Thinking 10
00202 Initial Test in English Skills 0
A823MKA217SN-1000
CUSTOMER-ORIENTED SERVICE BUSINESS DEVELOPER

(Choose all )

30
A9125 Customer-Oriented Services 5
A9126 Customer Relationship Management 5
A9127 Cost Accounting and Pricing in a Service Company 5
A9128 Service Business and Marketing 10
A9129 Operating Environment in a Service Company 5
A828MKA217SN-1000
SERVICE INNOVATION DEVELOPER

(Choose all )

30
A9141 Business Game 5
A9142 Corporate Social Responsibility 5
A9145 Service Innovations 10
A9146 Developing Service Systems 10
R002MKA217SN-1000
EXPERT IN A WORK COMMUNITY

(Choose all )

30
R0003 Placement 1 15
R0004 Placement 2 15
R001MKA217SN-1000
EXPERT IN DEVELOPMENT AND WORKPLACE INNOVATION

(Choose all )

30
R0180 Career Planning: Tools for Professional Development 2
R0181 Career Planning: Work Search and Work in the Future 2
R0182 Career Planning: Working Life Competences 1
R0183 Project Management and Communication 5
R0184 Research and Development Methods 5
R0045 Thesis 15
R020MKA217SN-1000
OTHER COMPLEMENTARY COMPETENCES

(Choose all )

0

Due to the timing of optional and elective study units, credit accumulation per semester / academic year may vary.

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