Service Design in Practice (10cr)
Code: ML00BW68-3003
General information
- Enrollment
- 05.02.2024 - 11.02.2024
- Registration for the implementation has ended.
- Timing
- 21.03.2024 - 31.05.2024
- Implementation has ended.
- Number of ECTS credits allocated
- 10 cr
- Local portion
- 8 cr
- Virtual portion
- 2 cr
- RDI portion
- 10 cr
- Mode of delivery
- Blended learning
- Campus
- Laurea Leppävaara
- Teaching languages
- Finnish
- Seats
- 20 - 40
- Degree programmes
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
- Teachers
- Jami Riihihuhta
- Päivi Mantere
- Teacher in charge
- Päivi Mantere
- Groups
-
PRA223KNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, K23, Leppävaara
- Study unit
- ML00BW68
Learning outcomes
The student is able to:
- plan and implement a service design project using co-creation methods
- organise work as a facilitator
- develop a service concept that enhances customer value, using future information
Further information for students
Opinnon tavoitteena olevan osaamisen arvioinnissa käytetään Laurean yhteisten arviointikriteereiden vaativuustasoa 2.
Evaluation scale
H-5